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Conversion Thursday and dashboards

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March’s Conversion Thursday covered a great subject, how to design a great dashboard. Pere Rovira and Daniel Rodriguez prepared some great slides and there was a fair amount of attendees.

What I missed the most? Dialogue, conversation, questions

Is great to hear it from the experts but is even better if the conversation covers a wider range of experiences, overall that’s one area the CT’s have failed to convey.

You can take a look at the slides here.

Two other things I missed yesterday were:

  1. Clear examples of data visualizations misuses. How many times I have seen a pie chart where bars were the right choice or the abuse of stacked bars or areas when there is a need to compare the evolution of each series along with the total and not only the contribution of each part.
  2. A visual example of data-ink ratio. This concept is truly great and although Dani warned us about Excel and other software that on the first iteration does nothing for the data-ink ratio figure, I think a clear visual example could have delivered the message even better.

Below you can see an example on how data-ink ratio is improved. Going from the lowest data-ink ration on the upper-left corner to the highest in the lower-right.

I hope everyone can apply some of the concepts presented to improve or to create their perfect dashboard.

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Written by Andrés Flores

March 12th, 2010 at 1:16 pm

Posted in web analytics

Foster a metric, a way to get your team involved

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Engaging your team and getting them to share your enthusiasm for Web Analytics can be quite a challenge. Probably it won’t be easy for them to use the Web Analytics tool  deployed within your organization or to leverage their analytics skills into the appropriate procedures (WA data can be tricky).

Although it’s a big help to have a web analytics champion (If you are reading this that’s probably you!) in the team to share his(her) knowledge and speed up the learning process of his(her) workmates, it’s probably that part or most of your team would be quite apathetic or simply put just not feeling it!

How do you get Web Analytics into the workflow?
Read the rest of this entry »

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Written by Andrés Flores

January 21st, 2010 at 12:07 pm

Posted in web analytics

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A few slides on KPIs

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This is a presentation I did last year at Practitioner Web Analytics Lisbon.


Acknowledgments:

Avinash Kaushik for several inspiring posts on his blog.
Eric Peterson and his thorough reviews of KPIs on his green book.
Vincent Kermorgant and Ilkka Manninen for their Nokia paper.

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Written by Andrés Flores

January 20th, 2010 at 6:05 pm

Posted in web analytics

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Are you interested in Online Market? Think Barcelona, Think IMC

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Have you been to Barcelona lately? Now you have a great excuse to visit IMC Barcelona 2009 (Internet Marketing Conference) .

It’s a 2 day event. The first been a workshop by Pere Rovira which definitely is becoming the most mediatic web analyst in Spain with guest appearances at almost all local conferences. This time around instead of a keynote the program offers us a workshop which in my opinion are always a lot more fun.

Second day you have to separate tracks, one in English and the other in Spanish, covering CPC campaigns optimization, online reputation management, PR in the times of 2.0, Customer analysis and data mining (I’m looking forward to this one) and lot more.

If you like what you read, check their website.

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Written by Andrés Flores

November 13th, 2009 at 10:50 am

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Why Adobe bought Omniture? Making sense where it seems to be none

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Hello and sorry for this long long pause on the blog…

Omniture stock

I have several post drafts but nothing so scooping as Adobe’s acquisition of Omniture.

You probably  have read all about the deal on several financial, technology and web analytic blogs and sites (Forrester, WADemystified)

Yet I would still like to share with you 3 thoughts:

1) This past January WPP investes $25 million on Omniture at $8.76 per share, yesterday Adobe  commenced a tender offer to acquire all of the outstanding common stock of Omniture for $21.50 per share in cash. Bravo for WPP that bought cheap and would sell at a nice price!

2) 2 weeks ago Adobe acquired a Business Content Management provider/company (BusinessCatalyst). On their website we can find the following product offer:

  • Build and manage their website
  • Write a blog and build a forum
  • Run an online shop and accept payments
  • Create email marketing campaigns
  • Build a customer database
  • Analyze and improve results

Can you see synergy with Omniture product suite? So, within the next 12 months I can see Adobe empowering BusinessCatalyst  with FLASH/FLEX/AIR technologies and Omniture suite and reaching their clientes and partners with a SaaS offer.

3) Quite a long shot, but Adobe tried out the ads business with their Ads for pdf initiative. Their beta test program with selected publishers ended this past march. I have no news about the outcome of this experiment. But in case Adobe still is considering some kind of adnetwork/adserving related business I can certainly see some advantages on having privileged access to Omniture’s product suite.

What do you think?

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Written by Andrés Flores

September 17th, 2009 at 12:17 am